Our client is a community mortgages & insurance company in Auckland New Zealand and is dedicated to offering the most competitive mortgage and insurance solutions in the market. Their commitment extends beyond just rates; they strive to ensure that their clients receive comprehensive solutions tailored to their individual needs, ensuring peace of mind and long-term financial stability.
CLICK TO APPLY:
At present they are looking for a 'Mortage Administration Assistant' to work alongside their team
Your Main Assignment Responsibilities Will Include:
Lead in the preparation and processing of mortgage applications and related documentation.
Manage and maintain accurate, up-to-date records of all mortgage transactions and client interactions in the CRM system.
Collaborate closely with mortgage advisers, credit assessors, and clients to ensure timely and efficient completion of applications.
Conduct comprehensive reviews of mortgage documents to verify completeness and accuracy.
Schedule and oversee appointments and follow-ups with clients and other stakeholders.
Respond promptly to client inquiries and provide detailed updates on the status of their applications.
Prepare and distribute correspondence, reports, and other documentation as required.
Ensure compliance with company policies and New Zealand regulatory requirements.
Assist with maintenance on files, such as fixed-rate rollovers and other post-settlement activities.
Perform general administrative tasks such as filing, data entry, and office organization.
Support the mortgage team with any additional tasks or projects as needed.
Expand your knowledge and skills to become an end-to-end support person for a Mortgage Adviser, including developing expertise in loan writing, processing, and ongoing client file maintenance.
Qualifications and Skills:
Mid-level experience in a mortgage administration position.
Strong organizational and time management skills.
Excellent English communication skills, both written and oral.
Proactive attitude towards learning and professional development.
Ability to work independently and collaboratively within a team.
Familiarity with New Zealand mortgage lending practices and regulations.
Eagerness to gain knowledge to provide comprehensive support to Mortgage Advisers
Ideally you will have had previous experience in a mortgage administration position, have strong organizational and time management skills and great English, both written and oral.